CDG provides User Interface/User Experience (UI/UX) and development support to the Customer Service Web Portal (CSWP), a dynamic enterprise web portal that serves as the agency’s official source of immigration policy, forms, and information for both USCIS staff and the public. CSWP provides the public with an effective online experience for users of all skill levels to access USCIS information, download forms, use educational materials, and gain access to USCIS systems for scheduling interviews and applying for benefits utilizing the Drupal open-source content management. The information on DHS’ USCIS website and on the EVerify website promote awareness and understanding of immigration and citizenship topics.

